1. Domestic Shipping Policy
Shipment Processing Time
All orders are processed within [1–3 business days]. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | [3–7 business days] | ₹90 |
| Express Shipping | [1–3 business days] | ₹150 |
Delivery delays can occasionally occur.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
2. International Shipping Policy
We currently do not ship outside India.
(Or replace with: “We do offer international shipping to select countries. Shipping rates and delivery times vary by destination and will be calculated at checkout.”)
3. Customs, Duties, and Taxes
Agokai is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
4. Damages and Lost Packages
Agokai is not liable for any products damaged or lost during shipping. If you received your order damaged, please:
- Save all packaging materials and damaged goods.
- Take clear photographs.
- Contact the shipping carrier to file a claim.
- Notify us at Agokafashion@gmail.com so we can assist you.
5. Returns and Exchanges
Please refer to our Return & Refund Policy for detailed information about returning your order.
6. Contact Us
For questions related to shipping or your order, please contact:
Email: Agokafashion@gmail.com
Phone: 7240400051
Business Hours: 9 am to 5 pm ,Mon to Fri