Return & Refund Policy – Agoka Fashion
At Agoka Fashion, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.
Returns
- You may initiate a return within 7 days of receiving your order.
- To be eligible for a return:
- The item must be unused, unwashed, and in its original condition.
- Tags and packaging must be intact.
- Returns are not accepted for items marked as Final Sale, custom-stitched, or used/worn items.
- Please contact our support team at [your email/contact info] to initiate the return process.
Return Shipping
- Customers are responsible for return shipping costs unless the product is damaged or incorrect.
- In case of damaged or wrong product delivery, please share images or videos within 48 hours of delivery.
Refunds
- Once we receive and inspect your returned item, we will notify you about the refund status.
- If approved, the refund will be processed to your original method of payment within 7-10 business days.
- In case of COD (Cash on Delivery) orders, refunds will be issued via UPI/Bank Transfer.
Exchanges
- We allow exchanges for size issues within 7 days of delivery.
- To initiate an exchange, please contact our team with your order ID and the required size.
Important Notes
- Agoka Fashion reserves the right to reject returns that do not meet the above conditions.
- For any queries, contact us at:
📧 support@agokafashion.com
📞 +91-9928900051